FAQ's


What are the advantages of COMPOSITE versus wood or poly shutters?
Composite shutters are a wood composite with a polymer wrap (not a laminate) that makes the coating 10 times stronger than paint. They are very durable, moisture resistant, anti static and UV protected which is what allows us to offer our lifetime warranty. Wood Shutters are beautiful, but they will have the same issues as any wood products that are exposed to sunlight over time. Poly shutters simply do not hold up as well. They can be flimsy and mechanically do not operate the same as our composite shutters do.

How do I clean my shutters?
Our shutters will look and feel like a piece of furniture. You should use mild soap and water if they truly need cleaning. However, most often it is a matter of simply wiping them down with a dust rag or cloth.

Who does the installations?
Top professional installers who have years of experience behind them. Neat, clean and professional. Simply The Best!

What warranty can I expect?
We carry only top-quality brands and products that are an expression of our desire to provide value and a thoroughly satisfying experience for our customers. All of our products are covered by the manufacturer warranties as well as our limited lifetime warranty on workmanship and installation.

Limited Lifetime Warranty-Covered
Defects in material, workmanship or failure to operate for as long as the original purchaser owns the product (unless shorter periods are specified).

All internal mechanisms
Components and brackets
Fabric delamination
Composite shutter componentry against fading, cracking, pealing or warping
Operational cords- 7 years form the date of purchase on Hunter Douglas products, 5 years on all other brands
Motorized components are covered for 5 years from the date of purchase

Limited Lifetime Warranty-Not covered

Any conditions caused by normal wear and tear
Abuse, accidents, miss use or alterations to products
Exposure to the elements (sun damage, wind, water)
Failure to follow proper cleaning and maintenance instructions